The travel specialist will be required to assist in the product development of leisure tours for individuals and groups. The chosen candidate must be highly organized and capable of handling the product development process from start to finish.
The selected candidate must possess the following skills:
- Highly driven
- Enthusiastic and able to work on own initiative
- Excellent communication skills
- Flair of creativity for content writing
- Exceptional organizational skills
- Attention to detail
- Problem solving skills
- Proficient in the use of Microsoft Word & Excel, social media and able to learn and utilize new systems
- Able to perform well under pressure
- Responsible, reliable and trustworthy
- Fluency in written and spoken Maltese and English
- High level of customer service
Preference will be given to candidates who possess any of the following:
- An IATA qualification and/or a relevant and accredited qualification in travel
- Work experience in travel
- Knowledge of Amadeus or similar global distribution system
- Prior experience in logistics
- Knowledge of foreign languages, including Italian, would be considered an asset
Key Responsibilities:
- Provide first line of support to the Head of Product Development
- Liaise with the respective suppliers for the provision of the necessary travel services to clients
- Management of group bookings with attention to deadlines and cancellation policies
- Provide appropriate information and knowledge about the products being offered to customers
- Preparation of content for marketing of package tours to individual and groups on website and social media platforms
- Calculate costings and liaise with the accounts department to handle invoices and payments to suppliers
- Any other related duties as may be determined from time to time